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Stagecoach Transportation

Monthly Shoppers

Monthly Shoppers

SINGLE FRIDAYS EACH MONTH | Two routes connecting riders to shopping in West Lebanon or Berlin

Rider Alert

Stagecoach COVID-19 Service Update – April 1, 2020

Effective Monday, April 6th Stagecoach, a division of Tri-Valley Transit (TVT), is implementing changes to its service delivery model in an effort to maintain the highest levels of safety for all of our drivers and passengers during this time.  We thank you for your understanding and appreciate your cooperation while we continue to provide the most essential services.

Bus routes will be scaled back to include our most essential routes

  • 89er South #1 AM and #3 PM will run each morning and each afternoon
  • River Route #1 AM and #2 PM will run each morning and each afternoon
  • Circulator and Local Bus Services will operate on a Dial-A-Ride basis for access to essential goods and services throughout the Orange / Northern Windsor County Region – call one business day in advance to schedule your ride.
  • We continue to ask all passengers to refrain from using the bus if you are able to self-transport in order to maximize social distancing and minimize the risk of transmission.

All riders must call to request a ride

  • All passengers will be required to call to request a pick-up the day before their planned trip
  • Capacity of buses will be kept low to allow for social distancing onboard. Please leave an empty row of seats between you and the nearest passenger/driver.
  • Passengers will be screened by ride coordinators for potential exposure to the COVID-19 virus, whether you are exhibiting symptoms of illness, and to confirm your travel meets the definition of “essential”. Your trip may be denied based on this screening.

Delivery services are available

  • TVT/Stagecoach can provide free delivery of pre-paid essential goods (food, medications, hardware, etc.) to Orange/Northern Windsor County residents who are elderly, disabled, or unable to self-transport. Call TVT/Stagecoach one business day in advance to schedule your service.

Thank You!

  • We thank you for your support as we balance the essential need for transportation services with the critical requirement to observe “Stay Home / Stay Safe” orders.
  • Any questions or input you may have about this change can be directed to Jade McClallen, Regional Director, at jmcclallen@trivalleytransit.org or Mike Reiderer, Community Relations Manager, at mreiderer@trivalleytransit.org or 802-728-3773.
Rider Alert

COVID-19 Update 3/18/20

March 18, 2020

 Tri-Valley Transit Coronavirus Update

Due to the rapidly changing COVID-19 pandemic, Tri-Valley Transit, (dba ACTR and Stagecoach), would like to offer the following updates to our passengers.

To increase social distancing measures, we are:

  • Asking all passengers who can self-transport to do so and not ride the bus
  • Asking all passengers who are able to stay home to do so and not ride the bus.
  • Asking only nurses, doctors, child care workers, first responders, transit workers, and anyone with no other transportation options to be the only riders.
  • Asking all riders to limit shopping bags on the bus to what they can carry themselves – driver assistance will not be available to reduce social interactions

This is in addition to the other COVID-19 efforts currently in place at TVT, including:

  • Following all CDC protocols to ensure buses are sanitized
  • Operating fare free to reduce social interactions
  • Directing passengers and drivers to practice safe hygiene

For more information about Tri-Valley Transit services in Addison County (ACTR) and Orange and Northern Windsor Counties (Stagecoach), please visit our websites at www.actr-vt.org and www.stagecoach-rides.org or call us at 802-388-2287 (Addison) and 802-728-3773 (Orange/N. Windsor).

Rider Alert

Coronavirus (COVID-19) – Guidance & Response

Updated 3/12/2020

Tri-Valley Transit is carefully monitoring local and national guidance regarding the spread of novel coronavirus (COVID-19).  The following guidelines have been provided by the Centers for Disease Control (CDC).

How you can stop the spread of germs in public places

  • Stay home if you are sick
  • Don’t touch your face in public
  • Cough/sneeze into a tissue (or your elbow if no tissue available)
  • Throw tissues in the trash and sanitize hands as soon as possible
  • Wash hands with soap and water or use sanitizer when you reach your destination

What TVT is doing to help 

  • Emptying trash receptacles daily
  • Daily disinfection of bus handrails and seats with recommended strength bleach solution
  • Immediately isolating biological spills/messes for sanitizing
  • Making all routes FARE-FREE until further notice as a precaution
Schedule and Map

Fares

2nd Friday Shopper

  • 1-Way $2.00
  • 10-Ride $20.00

Berlin Shopper

  • 1-Way $2.00
  • 10-Ride $20.00

General Fare Info

  • Fares are collected on all Stagecoach bus routes except within Fare-Free Zones.
  • Only exact change, checks, or passes are accepted.
  • Discount fares vary; See Fare Exceptions and Transfers

Fare Exceptions and Transfers

  • Passengers aged 60+ or with an ADA disability are eligible for an 80% discount (10 Ride Pass = $4.00). Passengers may self-report age or disability.

Deviations Allowed

2nd Friday Shopper
Berlin Shopper

Holiday Schedule

Bus Service    X No Service

Holidays

New Year's Day

X

MLK, Jr. Day

X

President's Day

X

Memorial Day

X

Independence Day

X

Labor Day

X

Columbus

X

Veteran's Day

X

Thanksgiving Day

X

Day After Thanksgiving

X

Christmas Day

X

  • Deviations & Request Only Stops (R)

    Some Stagecoach stops along a route are listed as “R” or Request Only – either all of the time or during some parts of the day. Request Only stops follow the pick-up or drop-off procedures below, stopping at the nearest safe location.

    Stagecoach buses on the 2nd Friday Shopper, Randolph Shopper, Saturday Shopper, and Circulator routes also deviate up to 3/4 mile to pick up or drop off passengers.

    If the request for Deviation or Request Only pick-ups or drop-offs cannot be accommodated at the desired schedule time, per Federal Law, Stagecoach will provide the service up to 1 hour before or after the requested time.

    There are no deviations on the 89er, 89er North, and River Route commuter routes.

    To request a DROP OFF

    Upon boarding, please let your driver know you would like a Deviation or a Request Only drop off. The driver will let you know if this can be accommodated right away or on the next loop. All attempts to accommodate requests will be made.

    To request a PICK UP

    All Pick Ups – whether a Deviation or Request Only Bus Stop – must be requested by calling the Stagecoach one business day (24 hours) in advance, or on Fridays for a Monday pick up.

    Dispatch staff will take the information, review the bus schedule and determine a Pick Up time. Per Federal Law, the ride will be accommodated either up to one hour before or one hour after the requested time. Stagecoach dispatch staff is available by phone between 8 am and 5 pm Monday – Friday.

  • Fare-Free Zones (FFZs)

    All Stagecoach bus routes allow for fare-free rides within the defined Fare-Free Zones (FFZs). The FFZs are:

    • 89er: Downtown White River Junction, Hanover and Lebanon
    • 89er North: Downtown Montpelier and Barre
    • River Route: Downtown White River Junction, Hanover and Lebanon
    • Randolph Circulator: All in-between stops within Randolph village
    • Bradford Circulator: Entire route
  • Purchasing Passes

    10-Ride Passes are available from:

    Bus Drivers
    Exact change or a check required

    Stagecoach Office
    1 L Street, Randolph VT
    Monday – Friday 8:00 am – 5:00 pm